Emirates NBD vs Mashreq: Which Bank Is Better for Expats in UAE?
Choosing the right bank as an expat in the UAE can make daily financial life smoother. Based on the latest 2025 updates, here's a comprehensive comparison between Emirates NBD and Mashreq Bank tailored to expat needs.
Overview
Emirates NBD is one of the largest banks in the UAE, established in 2007 through a major merger. With over 220 branches and 9,000 ATMs, it’s known for its vast physical network and strong digital tools.
Mashreq Bank, founded in 1967, is the UAE’s oldest private bank. It is especially noted for innovation and a digital-first approach, operating across 9 countries.
Minimum Salary Requirements
- Emirates NBD: AED 3,000 minimum salary for basic salary accounts. Zero balance options available for some salary-transfer accounts.
- Mashreq Bank: NEO Account requires AED 5,000; Happiness Account requires AED 10,000 but includes added perks.
Account Types for Expats
- Emirates NBD: Offers current accounts, multi-currency savings, and priority banking for HNWIs.
- Mashreq Bank: Digital-focused NEO accounts, Happiness accounts with lifestyle perks, and Islamic banking options.
Fees and Charges
Both banks waive fees for salary transfer accounts. Mashreq’s NEO offers no monthly fees, and Emirates NBD waives maintenance fees for balances over AED 3,000.
Digital Banking Experience
- Emirates NBD: Offers Liv. app, WhatsApp banking, and ITMs for face-to-face virtual assistance.
- Mashreq Bank: NEO app highly rated for security and features. Ranked most secure in the Middle East in 2020.
Special Benefits for Expats
- Emirates NBD: Global ATM access, remittance deals, and multi-currency accounts.
- Mashreq: Free unlimited international transfers (Happiness), cashback, and 30% dining discounts.
Rewards and Loyalty Programs
Emirates NBD provides a range of credit card rewards and wealth services. Mashreq offers Salaam Points, cashback, and Entertainer-style offers.
Customer Service
Emirates NBD receives high marks for in-person and digital service. Mashreq is more digital-heavy and receives mixed reviews, with limited physical presence recently.
Employee Ratings
Emirates NBD excels in work-life balance and business outlook. Mashreq scores higher in compensation, diversity, and career growth opportunities according to Glassdoor reviews.
Which Bank Is Better for Expats?
Choose Emirates NBD if:
- You have a monthly salary under AED 5,000
- You prefer traditional banking with many branches and ATMs
- You value stability and a full-service financial institution
Choose Mashreq if:
- You prioritize digital-first banking and mobile services
- You want cashback, rewards, and lifestyle benefits
- You regularly send international remittances
- You require Islamic banking options
So, Which Bank Should You Trust in 2025?
For expats in the UAE, both Emirates NBD and Mashreq offer valuable features. Emirates NBD delivers traditional reliability and broader physical access. Mashreq leads in digital convenience and reward perks. Many expats choose to bank with both to maximize benefits.
